Processing of personal data (GDPR)

1. Data controller

The controller of personal data is NeNe Exclusive Properties, with its registered office in Prague, Czech Republic (hereinafter the "Controller"). Contact e-mail: info@nenem.cz

2. What personal data we process

We process the following categories of personal data:

• Identification data: first name, surname, title
• Contact details: e-mail address, telephone number, home address
• Communication data: content of e-mails, messages and enquiries
• Service usage data: property preferences, viewing history
• Technical data: IP address, cookies, device data

3. Purposes of processing

We process personal data for the following purposes:

• Providing real estate services and brokering property sales
• Communicating with clients and answering enquiries
• Sending commercial communications and marketing materials (with consent)
• Organising property viewings and VIP events
• Compliance with legal obligations
• Protection of the legitimate interests of the Controller

4. Legal basis for processing

We process personal data on the basis of:

• Consent: in particular for marketing purposes
• Performance of a contract: for providing real estate services
• Legitimate interest: for improving our services
• Compliance with a legal obligation: for meeting statutory requirements

5. Data retention period

We retain personal data for the period necessary to fulfil the purposes of processing, but for no longer than:

• Data for performance of a contract: for the duration of the contractual relationship + 10 years
• Data for marketing: until consent is withdrawn
• Data for legal obligations: in accordance with the relevant legislation

6. Your rights

As a data subject, you have the following rights:

• Right of access: to obtain information about the processing of your data
• Right to rectification: to request the correction of inaccurate data
• Right to erasure: to request the deletion of data under certain conditions
• Right to restriction of processing: to restrict the ways in which data is processed
• Right to data portability: to receive data in a machine-readable format
• Right to object: to processing based on legitimate interest
• Right to withdraw consent: at any time without giving a reason
• Right to lodge a complaint: with the Office for Personal Data Protection

7. Recipients of personal data

Personal data may be disclosed to third parties only to the extent necessary, in particular:

• To IT service and hosting providers
• To marketing agencies (with consent)
• To legal and accounting advisers
• To public authorities as required by law

8. Data security

We adopt appropriate technical and organisational measures to ensure the security of personal data, including encryption, secure access and regular security audits.

9. Contact

To exercise your rights or with questions about the processing of personal data, contact us at:

E-mail: info@nenem.cz
Phone: +420 608 486 486